Frequently Asked Questions

Find answers to common questions about Seoul Cam.

FAQ

Frequently Asked Questions

Everything you need to know about Seoul Cam

Is Seoul Cam free to use?

Yes! Seoul Cam is completely free. You can start video chatting immediately without creating an account or providing any payment information. We believe everyone should have access to meeting new people.

Do I need to create an account?

No account required! You can jump straight into video chats anonymously. However, creating a free account gives you access to additional features like preference filters and the ability to add people to your contacts.

How does the random matching work?

Our algorithm pairs you with random users looking to chat. You can skip to the next person anytime. If you prefer, use the interests filter to match with people who share your hobbies or preferences.

Can I filter who I chat with?

Absolutely! Use the gender filter to match with men, women, or non-binary users. You can also set preferences for language and location. Our interest-based matching helps you find people who share your hobbies.

Is it safe to video chat with strangers?

We prioritize your safety with multiple layers of protection: automated AI moderation to detect inappropriate content, one-click reporting, user blocking, and optional blurring for unfamiliar faces. We also recommend never sharing personal information like your address, phone number, or financial details. Use our reporting tools if someone behaves inappropriately. Our moderation team works around the clock to keep the platform safe. You can also read our comprehensive Safety Tips page for more guidance.

What should I do if someone is inappropriate?

Click the "Report" button immediately. Our moderation team reviews reports 24/7 and takes swift action against violators. You can also block the user to prevent further contact. Your safety and comfort are our top priorities.

Can I use Seoul Cam on mobile?

Yes! Seoul Cam works perfectly on any device with a web browser—smartphones, tablets, and desktops. No app download required. Our responsive design ensures a great experience no matter what device you use.

How do I end a chat?

Click the "Next" button to instantly connect with someone new. Or click "Stop" to end the current session. There's no pressure to continue conversations you're not enjoying.

What if I have technical problems?

First, try refreshing your browser or checking your internet connection. Make sure you're using an updated browser. If problems persist, visit our Contact page and describe the issue in detail. Our support team will assist you promptly.

How do you protect my privacy?

We use industry-standard security measures, do not store video chat content, give you control over your data and visibility, and never sell your personal information. Review our Privacy Policy for complete details.

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